Cinnabon | FAQ

Cinnabon App

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FAQ

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Gift Cards

FAQ

Check out the questions below that pop up most often.

What is the address for Cinnabon’s headquarters?

How can I share my feedback regarding my recent experience at a Cinnabon® Bakery?

How do I find the Cinnabon® Bakery closest to me?

What are the operating hours for Cinnabon® Bakeries?

How do I find out the nutritional information for Cinnabon® menu items?

How do I apply for a position at a Cinnabon® Bakery?

How can I become a franchisee?

How do I apply for a position at Cinnabon’s headquarters?

I cannot find an answer to my question on this website. What can I do?

Rewards

How do I get the Cinnabon app?

What type of phone do I need to use the app?

I don’t have a smartphone. How can I place my order?

Do I need an account to participate in the Rewards program?

Is there a fee for enrolling in the Cinnabon Rewards program?

What do I do if I forget my password?

Why is this app asking for permission to have access to my location?

Can I order Cinnabon delivery?

Do I get points for anything I purchase from Cinnabon?

Can I earn and redeem rewards at any Cinnabon bakery?

I forgot to scan my app at the bakery. Can I still get points for my purchase?

Do my points expire?

How do I redeem rewards?

Fundraising

Is fundraising really profitable?

Who qualifies for a fundraiser?

Once my fundraiser is approved, is there a timeframe in which I must start and end my fundraiser?

What allergens are found in Cinnabon CinnaPacks?

Is there a minimum purchase requirement?

What can I redeem with the CinnaPack Voucher?

Do CinnaPack Vouchers have expiration dates?

Can I redeem my CinnaPack Vouchers at any bakery?

Should I wait until I have all my orders to place my order?

Are there steps we can take to have a successful fundraiser?

Where can I find CinnaPack Voucher pricing?

Is delivery available for fundraising orders?

I’m a Cinnabon Rewards member. Can I receive points for my fundraising order?

Still have questions about fundraising?

Gift Cards

Where can I purchase a Cinnabon Gift Card?

Do you offer any discounts on bulk Gift Card orders?

Are Cinnabon Gift Cards reloadable?

How can I check the balance of my Gift Card?

Where can I redeem Cinnabon Gift Cards?

If my Gift Card does not have a PIN code, can I still redeem it online?

Can I get cashback or a refund on a Cinnabon Gift Card?

What should I do if my Gift Card is lost or stolen?

Can I use my Cinnabon Gift Card on Merchandise?

Can I use my Cinnabon Gift Card on a Catering order?

Where can I learn more about what happens with my personal information when I purchase Cinnabon gift cards online?

What are the Cinnabon Gift Card Terms and Conditions?

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